"minor injuries unit"

About: Southmead Hospital

I fell of my bike a number of weeks ago and my knee was still troubling me. Arrived at a and e on Saturday afternoon around 4 oclock had to wait around an hour and half before being seen in the minor injuries unit. The nurse who looked at my knee (not sure of name )was brilliant put my mind at rest and gave me some brilliant advise to help with my knee. Not only did I get a diagnosis but exercises to help strengthen my knee and all free of charge. Long live the NHS

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Response from Southmead Hospital

Dear Anonymous – Thank you for taking the time and trouble to provide your feedback. I was pleased to read that you had a positive experience at A&E and that they were able to be so helpful. Your comments have been shared with the team. Kind regards – Steve Sykes Advice and Complaints Team

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