"Visit to A&E with a blocked ileostomy"

About: Royal Oldham Hospital

Suffering a blockage which I couldn't shift (I had the large bowel removed and have ileostomy or "bag") I went to A&E on Saturday afternoon. 27/6/15. Fortunately it was rather quiet, and I was seen by Triage quickly. They took me straight through for assessment. I was treated with courtesy, and more importantly, humour by all staff. The nurse who gave me the pain relief had been told morphine made me sick so came prepared with an anti sickness injection. The nurse carefully monitored my reaction and knew exactly when to give the anti sickness. Nice chat with the radiologist, who wheeled me back as the porter was busy. Fortunately the attention/morphine was enough to get my stoma back to life! The consultant on A&E was obviously very familiar with the condition, as I could explain them explaining to the doctor treating me the difference in colostomies and ileostomies and what they should expect from mine. The only delay was the doctor didn't pass on the fact I was ready to go home, and could have the cannula removed. But I'd rather they were off dealing with other sick people as I was able to speak to the staff myself. All this done with calmness and laughs despite the fact that they had an abusive and verbally aggressive patient who was taking up most of their time. It provided entertainment for us, but to have to deal with that day in day out. Not good. Well done all of you. Professional service as usual

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Response from Royal Oldham Hospital

Thank you for leaving your comment regarding your visit to the Accident and Emergency department at the Royal Oldham Hospital. We are pleased you were happy with the service we provided for you and also pleased you were treated with courtesy. We will forward your comment to the department manager to share with the rest of the team.

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