"Outpatient visit"

About: Leighton Hospital

Really impressed with the efficiency of my visit to Leighton last week. I was whisked through seeing a doctor and then having various tests. The only hold up was for ultrasound but the staff were brilliant about letting us know the likely delay and that other patients waiting for other things might get seen first. The staff I encountered were all very friendly, welcoming and seemed to really empathise with everyone there. Every interaction was thought through and every effort made to put me at ease and treat me thoughtfully. Thank you for doing such a great job. It made a scary process that bit easier.

More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Leighton Hospital

Thank you for taking time to post your remarks on NHS Choices; it is good to have feedback that we are providing an efficient and friendly service. I will pass on your comments to our clinical teams Best Wishes Sue Hamman, Professional Lead/ Lead Nurse Diagnostic & Clinical Support Services

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful