I had an emergency admission on a Sunday via CDOC & the Penrith unit. Straight through A&E (no waiting,) to a waiting bed in Beech ward. Everything explained clearly, prompt attention by medical staff. All levels of staff were friendly, communicative and professional and I felt treated as a person rather than just a "patient" as well as being kept fully informed about what was going to happen. The ward was clean. Ok, so the food was " central kitchen" but it was fine. No-one wants to spend five days in hospital, but the staff made it as bearable as possible despite being short staffed at times. Thank you all on Beech Ward C&D for your care. I didn't experience anything in the clinical care received that said " special measures".
"Special measures?"
About: Cumberland Infirmary Cumberland Infirmary Carlisle CA2 7HY
Posted via nhs.uk
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