"My experience of a having a cataract removed"

About: Stoke Mandeville Hospital

I must say how well I was treated at Stoke eye Cataract dept. The staff were so kind and considerate as I was of course a bit tense. My consultant put me at ease and was throughout the whole procedure very understanding as were all the doctors and nurse that attended me. I hope that it is possible to have the consultant do the other eye when the time comes but I just wanted to say a big thank you to all the medical team. Praise where it is appropriate and it was very much so in my opinion. Many thanks to all.

Story from NHS Choices

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Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust

Dear responder

Thank you for your message and the kind words you have made about the service you received using our services. We receive over 2000 compliments a month and they are passed onto staff to encourage them in the work they do.

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