"still waiting"

About: Queen Elizabeth I I Hospital (Welwyn Garden City)

I had a doctors apt 13th of may about a lump in my breast, I was told to wait for an apt but by 15th of June iv still heard nothing so spontaneously turned up to the new qe2, im not on record. they took my details... Ill recieve a call the next day. Nothing, called my doctors today the 23rd of June, im on recored, they will contact them and let me know... 6 hours later I call my doctors back and they say... We havent forgot you but cant get through! Im really worrying about our nhs xx

Story from NHS Choices

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Response from Queen Elizabeth I I Hospital

We're really sorry, but something has gone awry here - which is not the usual high performance expected of our breast clinic colleagues. Please email us at generalenquiries.enh-tr@nhs.net so that we can get this sorted for you.

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