"stroke ward experience"

About: Hull Royal Infirmary

I arrived ae fri nite 10 pm admitted to ward 110 suspected stroke..All went well with admittance doctor saw me sat referred me for mri which I didn't get till Monday had to have another mri Monday evening then eye specialist Tuesday evening discharged Wednesday morning not knowing results...The care for me was good as I could do stuff myself lady had lost her sight in next bed she waited 45 minutes for nurse after pressing buzzer...she was left alone to feed herself I stopped her eating napkin plus other stuff on her table..It was awful for her plus others who couldn't move about themselves...disgusted with care and how I was discharged

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Response from Hull Royal Infirmary

Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience on Ward 110 at Hull Royal Infirmary, we will ensure that the staff concerned are made aware of your experience. If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk . If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience Department Hull and East Yorkshire Hospitals NHS Trust.

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