"Cutting myself and left on my own"

About: Coventry And Warwickshire Partnership NHS Trust Warwick Hospital / Accident & emergency

(as the patient),

I cut myself badly, went to hospital, saw the duty psychiatrist, told her how badly I was feeling and that I live on my own and have suffered from depression for over 40 years and have been cutting and harming myself and taking overdoses for the last few years.

I have no family, no friends, no support and since my mum died a few years ago it has been making me worse still having to be in the same house where she was and I kept telling the psychiatrist this and that I would keep hurting and taking pills if I was in the house on my own.

But she wouldn't believe me and rang the crisis team and they took me back to the house at 1 am in the morning, expecting me to be on my own in it again and it was the anniversary of my mothers death which made it even worse for me.

So it was disgraceful for both the crisis team and psychiatrist to have done that to me and so I had to walk the street on a very cold December night or otherwise if I had been in the house, I would have hurt myself and been back in the hospital again and then a few days later because I was still feeling bad I tried to strangle myself and then tried to get run over by a car and was put in a psychiatric hospital because of it.

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Response from Coventry and Warwickshire Partnership NHS Trust

We were very concerned to read of your experience, and we are sorry you are feeling the way you are at present.

We are dedicated to providing safe and effective health services, and our crisis resolution teams provide a 24 hour service across Coventry and Warwickshire to support people experiencing extreme mental distress. We would urge you to contact our Patient Advice and Liaison Service (PALS) so we can address you concerns directly.

To contact PALS, write to:

Patient Advice and Liaison Service

Coventry and Warwickshire Partnership NHS Trust

Wayside House

Wilsons Lane



Telephone: 0800 212 445 (Freephone)

024 7653 6804

Email: PALS.complaints@covwarkpt.nhs.uk