"Waiting time"

About: New Cross Hospital

I attended for an MRI scan on 22nd April this having been requested by a consultant neurologist on 16th April. I am now concerned that the scan results have not yet been received by the neurologist. The scan having been carried out within 7 days, does it not seem unreasonable that nine weeks later the results are still awaited?

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Response from New Cross Hospital

Thank you for taking the time to post your comments relating to your patient experience at our hospital. I am sorry for any distress that this matter has caused you. To enable me to look further into your concerns, I would be grateful if you can contact the Patient Advice and Liaison Service (PALS) on 01902 695362 who can assist you further. Kindest regards Carol Bott Head of Patient Experience and Public Involvement

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