"Very impressed and grateful for the care I have received"
About: Elite Care (Scotland) Ltd Elite Care (Scotland) Ltd St. Andrews KY16 9XG
Posted by Name705 (as ),
I have been having a care package from this care agency for a while now. It started off with one day only with a carer that I found it difficult to engage with. The agency changed the carers coming in and since then they have all been very good. One in particular who has now retired was an “angel”. The chats that I have with the carers are really useful and we get on very well.
Susan the manageress really knows her stuff. She interviewed me at the beginning and I had a lot of confidence in her delivering a care package that met my needs. What feels really important is that she knows that needs change over time and she is prepared to be flexible.
So far very impressed and grateful for the care I have received.