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"very un happy"

About: University Hospital Aintree

Was sent to A&E by my doctor over numbness in waist an legs had numerous tests an finally had an mri was told everything was clear and advised to have a lumbar puncture which i didnt want so was sent home 2 weeks later i recieved an appointment to go for an ultrasound when i attended the nurse doing the ultrasound asked me if i knew why i was there i told them no they then told me when i had the mri it showed i had a growth on my womb which i was very shocked at considering id been told the mri was clear, i then asked tem what happens now to which they replied u will get called back to clinic, its now been 3 weeks an have not heard anything back but have since seen my GP an have been told everything is fine an i have a cyst on my ovary an the person who done the scan should not have told me anything! For the best part of a week i was worried sick well when ur told u have a growth on ur womb u automatically think the worst i think policy's need to be changed and u should only be given diagnosis from a doctor not a nurse! But they didn't even tell me that nothing was wrong an they didn't find a growth only a simple cyst i think its awful that they did this god knows how many more people have been scared this way!

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Responses

Response from Liverpool University Hospitals NHS Foundation Trust 8 years ago
Liverpool University Hospitals NHS Foundation Trust
Submitted on 24/06/2015 at 11:09
Published on Care Opinion at 12:11


Hi, and thanks for getting in touch.

We're really sorry to hear about your recent experience attending our hospital for an ultrasound scan, and that you had been unnecessarily worried by a member of staff.

If you wish to take this further, our Patient Advice and Complaints team can help. You can contact them by emailing customerservice@aintree.nhs.uk, by calling 0151 529 2400 or by writing to:

Patient Advice and Complaints department

Aintree University Hospital NHS Foundation Trust

Lower Lane

Liverpool

L9 7AL

Thank you.

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