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"Could not fault the care I received"

About: The Maidstone Hospital

I visited the Peggy Wood Centre for examination of a breast lump. The centre seemed very well organised, particularly by comparison to another hospital I visited previously for similar tests. I did not have to wait long to be seen initially and at all stages was kept informed of what would happen next. The staff explained all the tests in advance, and everyone I spoke to was both kind and efficient. My lump turned out to be a large cyst which the doctor drained there and then. When I felt faint during this procedure, the nurses were very reassuring; they made sure I had a chance to recover fully before leaving, and gave me a cup of tea. Overall the hospital seemed very clean. I would recommend this hospital - and particularly the Peggy Wood Centre - to anyone who needed similar treatment.

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Responses

Response from The Maidstone Hospital 8 years ago
The Maidstone Hospital
Submitted on 23/06/2015 at 17:19
Published on nhs.uk on 24/06/2015 at 01:00


Thank you fo taking the time to write a review about your recent experience at the Peggy Wood Breast Care centre at Maidstone Hospital. We are pleased that you found the staff efficient and reassuring and that your clinical treatment was fully explained to you. We shall certainly pass your kind comments on to the superintendent of the unit and hope that you are recovering well. With kind regards the PALS team

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