"Friendly but indifferent to my condition"

About: Wallingford Community Hospital

During a stay of a couple of months in the hospital, the staff were on the whole friendly and helpful. However, my condition deteriorated during my stay rather than improving. No-one seemed to be ambitious or encouraging, they were willing to let me stay in bed for days at a time without physiotherapy or other exercise/movement. During my stay I sometimes had to wait until lunchtime to be washed and dressed, and often was not shaved for several days at a time. At discharge, I was sent home with severe pressure sores , and with a UTI so was immediately admitted to the JR for further treatment, to recover from apparent lack of care in Wallingford. I would definitely not recommend this hospital to anyone, and hope I never have to go there again.

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Response from Wallingford Community Hospital

Thank you for your comment, I was pleased to hear that you found the staff to be friendly and helpful, however I was concerned to hear of the issues you raised in relation to your stay at Wallingford Community Hospital. Please do not hesitate to contact the PALS Team (see details below) in relation to these concerns as we would like the opportunity to try and look into and resolve this matter. PALS Oxford Health NHS Foundation Trust Warneford Hospital Warneford Lane Headington Oxford OX3 7JX Freephone: 0800 328 7971 Email: pals@oxfordhealth.nhs.uk

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