"useless unfriendly staff"
About: Central Middlesex Hospital Central Middlesex Hospital NW10 7NS
Posted by Anonymous
never had so bad experience in my life, one member of staff came and went straight to computer as if they are doing some works. i stand in front of desk looking at them. they were all smiling playing on computer and didn't even noticed me that i was there. i said morning and their face seems unhappy as i disturb them. i said i got appointment and they didn't even look at my appointment letter , just told me to wait there. wait for another 1 hr no one seems to come. the same person still there who spend all the time on computer. finally someone came in i told them i got appointment they told me to fill up the form, i don't know why that 1st person didn't gave that form to me, it could be given by any staff but they don't bother it. again i have to wait another 1 hr. for 2 hrs i keep watching that person who was enjoying with the computer and sometimes mobile. got enough time to chat with a colleague but not with the patient. if anyone go to the desk it just had 2 words ' wait there'. they don't care at all. anyway Dr was good. now i have to think twice if i have visit again. i hope not. don't go there if you don;'t have enough time.