"Dreadful diagnosis"

About: Watford General Hospital

I went into A & E on 29th May 2015 with a collapsing knee after a netball injury. The nurse took one look, proded it and said that I should RAISE it and left me with a pair of crutches and said I would be back playing netball in two weeks. As I left A & E the knee collapsed again but I asumed they know best. It now traspires, after returning to my GP and an MRI scan that I could have had weeks ago that I have a torn Anterior Crucial Ligament and will not be playing netball for 6-12 months and it will need surgery to repair. What a dreadful diagnosis I was given at Watford. It was obvious to me that I had something serious and I'm no nurse. Why was I not throughly examind and scanned. I was left to suffer. Disgusting. The dreadful reviews about Watford are all true.

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Response from Watford General Hospital

We are sorry to learn that your experience of our hospital was not as expected.

If you would like us to investigate this matter further on your behalf, please contact our colleagues in the Complaints Department on 01923 217866.

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