"Compassion"

My daughter was admitted late one night to Lomond Ward, away from home to an unfamiliar place. I google the hospital and was horrified by what I read. In retrospect I don't know what was true and what was not. Our experience was excellent. The staff from the start were to a fault kind and friendly. Everything was done to make my relative's stay and care the best it could be from consultant to cleaner. I felt confident that all the patients were well looked after. I trusted the staff. My daughter stayed 3 months. She had experience of treatment in a smarter newer establishment. It does not matter how fresh the paint work is if the care is inadequate. I have considered moving home so that any future care would be at Lomond Ward.

Glenn the ward manager's door was often open. Patients aired their grievances. He listened. His example is in part the reason for the culture of kindness on Lomond Ward. Bravo. A pity more could not follow his apparently easy style.

I would also like to thank the WRVS for keeping the shop open, despite often being the sole customer on occasion.

We all thought that the grounds were beautiful.

I one has a fragile relative what better place to have them looked after then Lomond Ward. Thank you