"poor nhs a@e department dental hospital"

About: Royal Liverpool University Dental Hospital

17/6/15 looked on website emergency treatment so went down at 8am 2nd in queue filled forms in first patient ok then i was called whats up severe tooth ache sre you registerd with a dentist no sorry thats why iam here we cant see you students having exams but you have a emergency walk in thats why iam here cant see you what about tomo you can come but we might not treat you ive got a severe toothache. senior nurse wasnt proffesional. i will be making a official complaint as i contribute to the nhs i asked how come patient one can have treatment and i cant its all tooth related

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Royal Liverpool University Dental Hospital

Thank you for your comments. We are sorry to hear that you didn’t have a good experience in our Dental Hospital. We would like to find out more from you so we can investigate your concerns properly. If you would like to contact the Patient Advice and Liaison Service (PALS), they will be able to help. You can contact them by phoning 0151706 4903/2265, via complaints@rlbuht.nhs.uk or typetalk 18001 0151 706 4903/2265.