"The best care"

About: St Lukes Hospital (Bradford)

I was recalled for further breast screening tests. Due to family history, I was terrified, anxious and stressed. From start to finish, I was treated with compasssion, understanding and given full explanations of the proceedure. Every member of staff was fantastic, trying to put me at ease, to reassure me and the speed at which everything happened was amazing. Luckily for me, I had a happy result and am ok, but I have no doubt that had it been otherwise, I would have had the best possible care. It is the most frightening thing to be asked to go back but be reassured, you will be well looked after. My grateful thanks to all staff.

Story from NHS Choices

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Response from St Lukes Hospital

Thank you so much for this very positive comment. To be recalled when you have a family history must have been terribly frightening. It is great to hear that the outcome for you has been ok. I will make sure that the team receive your feedback.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful