"a and e"

About: Royal Shrewsbury Hospital

I attended urgent cAre centre with a painfull eye which was swollen with facial swelling the staff were amazing and asked an opthalmologist to attend after waiting i was told the doctor was not coming just to use drops within 24 hrs i was very ill shropdoc were fantastic and sent me to a and e the staff there were brilliant caring and gentle they contacted opthalmology again very concerned i had orbital cellulitis eventually s doctor came to my shock as i wss so unwell and in a lot of pain they were rude uncaring did not speak during the examination and any question myself or partner asked was unanswered i am now waiting to be seen again and am not looking forward to my treatment all of the stsff that were involved 5 stars just one doctor let the whole team down

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Response from Royal Shrewsbury Hospital

Thank you for your comments I am sorry to hear that you had concerns regarding a memeber of staff, if you would like to contact the PALS office on 01743 261691 with your details the team will look further into your concerns Di Davis Patient Advice and Liaison Service

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