"Friendly and hard working staff"

I went to the hospital twice to have a blood test. I found the system of waiting easy to understand, and once I went in for my blood test I found the staff warm and friendly. One one day there was a lot of people waiting, so it was a lot of pressure on the small number of staff taking blood, but they were still warm and polite.

Story from NHS Choices

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Response from Cheshunt Community Hospital

Thank you for your feedback, the blood test service is run by Royal Free London NHS Foundation Trust. I will ensure this is passed on to them (and I am sure they will be delighted to receive this feedback). If you ever need to provide feedback to Hertfordshire Community NHS Trust about is services please do call 08000 116113 and we will respond.

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