"Out of Date Medication"

About: Shotley Bridge Hospital Site

My 17 year old daughter (who was in the middle of her A level exams) went to the minor injuries unit with a UTI and was given Antibiotics, a week later she had to go to A&E in Manchester when this condition worsened and was told by the doctor there that the medication prescribed was 30 years out of date and would have has zero effect on the infection as it was resistant. I will be putting in a complaint against the doctor who obviously needs re-training in modern medicine.

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Response from Shotley Bridge Hospital Site

Thank you for providing feedback on your daughter's recent visit to the Minor Injuries Unit at Shotley Bridge Hospital. I am very sorry to hear that you were unhappy with her experience on this occasion and we will make sure your feedback is passed to the Matron for the department. We would welcome the opportunity to discuss your concerns with you and if you would like to contact us to let us have some more details it would enable the Matron to look into your concerns for you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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