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"A thoroughly professional service."

About: Sunderland Royal Hospital

Having been referred to the A and E department with an inflamed arm and elbow on the afternoon on Sunday 31st May I was seen promptly with the necessary diagnostic tests, including a Ct scan, done without delay. After a period of treatment and monitoring within the A and E department I was allowed to return home with follow-up reviews being carried out in the following week. My overall impression was that of a well organised department staffed by highly competent and caring medical and administrative staff all of whom dealt with me in a polite and informative manner. Please pass on my appreciation to the staff members on duty during my brief stay in their care.

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Responses

Response from Sunderland Royal Hospital 8 years ago
Sunderland Royal Hospital
Submitted on 17/07/2015 at 17:13
Published on nhs.uk on 18/07/2015 at 02:30


Thank you for your very positive comments about the care that you received from our Emergency Department. We shall ensure that these comments are passed onto the staff in the department as it is always motivating for them hear such news.

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