"Dirty room"

My family member had op there 'through national health the carpet was filthy ,walls had marks ,on cushion in window seat was stained ,do they assume national health patients do not live the same as private patients because I can assure you we do ,in a vary clean home ,and I put my finger along the skirting board it came up dirty with lots of dust ,I don't think anyone cleans .the bed was spotless so that was one good thing the anethetist was very nice so was the surgeon ,but the hospital let them down

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Response from Nottingham Woodthorpe Hospital

We are sorry to hear that on this occasion your experience at Woodthorpe Hospital did not meet your expectations. We would like to hear from you to discuss the concerns raised and therefore invite you to contact the hospital in writing. We aim to improve our services by using all of our patient feedback to inform our quality of care.

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