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"excellent care ar a and e"

About: Worcestershire Royal Hospital

I came in to A and E after coming of my 125 scooter with suspected hip fracture. All staff treated me with dignity and respect. Tonight they were rushed off their feet, i watched hoslital staff try to a locate beds for urgent patients. I watched them tirelessly treating people and could not praise them enough. I understand people dont like waiting but when you see the amount of patients they deal with and the constant phone ringing informing them of another emergency I feel they need a positive review. They were all stretched to the limit when I left at 8.30ish but as I hobbled out through the main a and e entrace sfter the doctor gave me the all clear and some psin relief, I saw a room full of patients waiting to be seen . I dont envy the long night ahead of them but I am sure they will give each patient the same excellent care they gave me. They all work as a team from the nurses and doctors to the porters and other lovely staff and the ambulance crews who helped me. Thank you all very much.

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Response from Worcestershire Royal Hospital

Helen, thank you for your kind comments; we're very pleased to hear you were well attended to and that the care you received was of the high standard we aim to deliver. We will share this with the management of our A&E team and ask that it is passed on to the staff. Regards

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