"Deceived me over test result"

About: Southmead Hospital

I had a hip MRI scan which I heard nothing back about. Lo and behold its results were in my folder and noted an abnormality in my hip joint. Why was I not made aware of this finding, Orthopaedics?

Story from NHS Choices

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Response from Southmead Hospital

Dear Anonymous, Thank you for your comments, I am sorry to hear that you were not provided with the results of your MRI scan, clearly there has been a failure in communication for which we sincerely apologise. If you would like us to look into this matter for you, please contact us with your full details. Our contact telephone number is 0117 3233710 or you can email us at Complaints@nbt.nhs.uk Yours sincerely, Sue Needs, Deputy Advice & Complaints Team Manager.

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