"Thier roud and careless"

About: University Hospital Lewisham

I had some emergency test for cervical cancer but it is one month after all that tests I have not got my result yet. Evrey time when I phoned them they haven't been helpful either,they just pass my phone to each other and I am really helpless,they don't care about their patients.their just awful!!! I am depressed and worried just crying every night ,

Story from NHS Choices

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Response from University Hospital Lewisham

Due to a technical issue you may not have received a response to your comments. Thank you for your feedback. I can only apologise for the experience you had. We take all feedback seriously and as a reflection of our practice. I will share your comments with the team involved to help improve the quality of service we deliver in the future.

Kind regards

Patient Experience team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful