"Decent Hospital But Extremely And Appallingly Poor..."

About: Royal Free Hospital

Just want to make a very quick review as I'm on here, it's a hospital I've been registered to my whole life, it's a good hospital in many areas, (an example of the high quality service this hospital may offer is the fact it's the main hospital that deals with ebola in the UK), however, on the other hand, it completely and utterly failed to provide us the service it is designed and required to provide in the maternity department when my partner gave birth to our son. Some of the only benefits of us choosing this hospital is the pride of locality as both of us have been registered to this hospital our whole lives, the fact that it's a generally well established and high valued hospital, the fact that Hampstead is a nice area and town, and the fact it's local. I'll end my review here as I've run short of words, and that's basically all I wanted to say... For now anyway.

Story from NHS Choices

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Response from Royal Free Hospital

Very sorry to hear that you weren't pleased with the care your family received at the Royal Free Hospital. If you could email us at rf.communications@nhs.net with further details we will ensure this is investigated. Thank you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful