"Its amazing how much it can improve somebody's quality of life"

About: Good Hope Hospital / Orthodontics

(as the patient),

I have been a patient here since I was 17 years old (with an underdeveloped lower jaw and major overcrowding of teeth). I am now 22 with a perfect result which was well worth it: the treatment and care offered by this department when somebody needs it is amazing. They strive for perfection.

I had braces to straighten my teeth, followed by corrective jaw surgery to fix my severe overbite, and continuing check-ups and care to keep my teeth and new bite perfect. The surgery was worthwhile, and I was always made to feel like it was my own choice: the team helped me to make an informed one.

I decided to have the surgery, and have since felt completely liberated in terms of confidence, and can now bite into a sandwich like a normal person without feeling the need to eat in private! ! The entire team were great and I will miss the friendly service they give me every time I visit.

If I hadn't had the treatment I would not be the person I am today, and its hard to believe that the orthodontics department can often be considered as not important! I hope more people are able to access such a fabulous service as I have, its amazing how much it can improve somebody's quality of life.

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust

Dear L J A

Thank you so much for your lovely comments relating to your longstanding treatment in our Orthodontics Department.

I am so pleased to read that your treatment and care has been of an excellent standard and has improved your quality of life so much!

We love to share our patient experience with our staff and would really appreciate it if you could contact me directly so that I can obtain more information, so that I can ensure the right teams are updated.

I can be contacted on 0121 424 0808 or by email: marie.helebert@heartofengland.nhs.uk

I look forward to hearing from you.

Kind Regards

Marie Helebert

  • L J A thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too