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To the nurse that made my 5 day ...

Story from nhs.uk

"To the nurse that made my 5 day ..."

About: Lister Hospital

(as the patient),

What I liked

To the nurse that made my 5 day stay alot more bearable, always helpful, friendly and i felt like i could trust them 100% with my care, they are a credit to the NHS, thank you.

What could be improved

FOOD. how can you mess up mashed potato, on a whole the food was unbearable

Anything else?

one member of staff was terrible, they were going to put some anti sickness drug though one of my iv's, but were stopped and told to ask the sister, because it might be wrong,

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Responses

Response from Lister Hospital 14 years ago
Lister Hospital

Submitted on 07/10/2009 at 17:44
Published on nhs.uk on 15/11/2009 at 20:27

Thanks for your comments, which make very useful feedback. We'd be happy to pass your appreciation to the nurse in question if you drop us a note to generalenquiries.enh-tr@nhs.net.

The question of hospital food comes up all the time - some love it and others are not so keen. The common problem faced by our catering team is that when people experience problems when in hospital, rarely do they get told. Maybe it's the traditional British reserve, but actually our chefs like to hear patients' feedback - both good and bad. And they are very happy to come up on to the ward and discuss such concerns with patients and their families/carers.

Hearing about problems after the event means that there is nothing they can do to rectify them - especially if there's a problem between cooking and serving of the food by the bedside, as sometimes happens. So while it's too late for you, I hope that others reading this response will call on our chefs if they have feedback to give to them while still in hospital.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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