"Eye department"

About: The Great Western Hospital

I was very pleased with my outpatient visit. It was my first visit to this hospital having just moved to the area. The staff were polite, professional , worked well together and treated me with respect at all times. It was a very busy day and the whole system worked and flowed well. Everyone I spoke to was so kind and helpful and knowledgeable. From the receptionists to the doctors. I observed lots of people going through and all were treated in the same manner. Well done all

Story from NHS Choices

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Response from The Great Western Hospital

Thank you for taking the time to tell us about your experience. We are delighted to hear your positive feedback on the care and treatment you received from our staff in Ophthalmology. We will share your comments with the team who will be grateful you took the time to get in touch.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful