"Pharmacy staff at eye infirmary"

My husband had to pick some medication up at the eye infirmary pharmacy after his appointment, which was a very good service, the pharmacist was lovely, sadly the same cannot be said for the pharmacy staff. I know that the staff in the pharmacy are preparing medications for the wards as well as the public and that the 1 pharmacist was checking all medication, but while waiting at the hatch not one member of staff acknowledged we were there or had the manners to give us eye contact, I found them to be rude ignorant and very very very slow taking 40 minutes to be given only 2 items. These staff were of an age were decency and manners should be second nature, sadly not on this day