"A mixed bag"

About: Queen's Medical Centre

About fourteen weeks ago, I came to A&E with a broken elbow. I arrived there at roughly half five. Waited four hours to be told I had to stay overnight and to have surgery in the morning. Did not have surgery that day, and was released, to come back at seven for surgery at nine o'clock. Elbow unable to move, but half an hour car ride home... came back next day, anticipating surgery, but none given until midday... however, the surgeon did an amazing job. I am fully recovered and the nurses were very considerate. Also, during this whole thing, I was told I had a problem with my heart... innocent heart murmur... and Friday night at midnight was told to have more xrays on my arm.... so amazing recovery, but that was one hellish weekend. Thank you to nurses at ward D34.

Story from NHS Choices

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Response from Nottingham University Hospitals NHS Trust

Thank you for sharing your experience with us. It sounds like you had rather a hectic weekend with your painful broken elbow. However, it’s great to hear that your surgery and recovery went as well as it could.

I would like to thank you for your kind words about our team on Ward D34. I have shared your comments with the nurses and staff. You might be interested to know that our staff awards are open for nominations. You may wish to nominate a member of staff or a staff team. If so, you can nominate via our website: http://www.nuh.nhs.uk/nuhonours/ Ward D34 falls under Family Health category.

Kind regards,

Helen Donovan, D34 Ward Manager.