"Long waiting times"

About: Sandwell General Hospital

Had an head injury, phoned 111 servive said need to be seen within the hour, went to sandwell hosp a and e straight away, Waited 2 and a half hours to be seen and took to a cubicle. Was told a nurse would come and do my observations which they never arrived. Waited another 2 hours in cubicle before doctor came. The doctor said my obs and temperature on the form was ok, told them I had not even had them done which went straight over their head. Had no tests or nothing and sent home for "Concussion" after nearly 5 hours there and less than 2 mins being seen, what a rubbish hospital

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Response from Sandwell General Hospital

That does not sound like the standard of care we aim to provide. If you would not mind getting in touch, I will ask our clinical director to look into your care. I can be reached via tobylewis@nhs.net. Toby Lewis, Chief Executive.

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