This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Care received following a heart attack.

Posted By Happy stent owner

"Care received following a heart attack."

About: Crosshouse Hospital / General Medicine Scottish Ambulance Service / Emergency Ambulance University Hospital Hairmyres / Cardiology

(as the patient),

Whilst cycling between Seamill and Ardrossan I experienced a severe tightening around my chest, difficulty breathing and a cold sweat. Passers-by kindly dialled 999, and thereafter my troubles were over.

The service provided by the Ambulance Service, Paramedics, Surgeons and Staff at Hairmyers Hospital East Kilbride was first class, and I very quickly became the proud owner of a stent, which I'm sure saved my life.

I was transferred to Crosshouse Hospital the next day for recovery, again by very professional and considerate Ambulance Service Staff. Recovery at Crosshouse was under the excellent care of Staff there in Ward 4F - XH, and I was released from care there on a few days ago.

May I take this opportunity to thank all of the staff involved in my care and recovery for the excellent attention they gave me. Thank heavens for the NHS and the dedication of its staff.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 8 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 08/06/2015 at 14:32
Published on Care Opinion at 15:40

picture of Eunice Goodwin

Dear Happy stent owner,

I will be delighted to pass your thanks to the team in 4F. I am so glad you are well and found all your care to be so good. As one who has worked in the Health Service a lot longer than I am going to admit, I still find some of the procedures to be wee miracles; a stent is certainly one of them. Thank you for taking the time to share your story with us. Take care, and best wishes,

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Susan Friel, Director of Nursing, Acute Services, NHS Lanarkshire 8 years ago
Susan Friel
Director of Nursing, Acute Services,
NHS Lanarkshire

Submitted on 08/06/2015 at 17:17
Published on Care Opinion on 09/06/2015 at 07:49

picture of Susan Friel

Dear Happy stent owner

I'm so pleased that your care and treatment went smoothly both at Hairmyres and during your recovery. This service is one that makes a real difference to patients. I'm glad you were able to benefit from it.

I hope your recovery continues to go well. I'm sure it won't be long before you're back cycling again!

Thanks

Susan

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Martin Esposito, Consultant Paramedic - Major Trauma, Clinical Directorate, Scottish Ambulance Service 8 years ago
Martin Esposito
Consultant Paramedic - Major Trauma, Clinical Directorate,
Scottish Ambulance Service

Submitted on 09/06/2015 at 09:44
Published on Care Opinion at 10:18

picture of Martin Esposito

Dear Happy stent owner

I was really sorry to read about your recent illness but pleased to hear that your treatment went well. It is another great example of different parts of the NHS working together to provide excellent patient care.

I wish you a speedy recovery and thanks so much for sharing your story.

Take care

Martin.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k