"waiting for ankle surgery"

About: Hull Royal Infirmary

I'm currently waiting for a plate to be put in my ankle, my surgery has been cancelled twice and I've had no reasons why, the management is ridiculous and have no clue how to run the surgery. The nurses however are fabulous, I'm blocking a bed for someone who needs it because they can't organise the theatre schedule properly.

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Story from NHS Choices

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Response from Hull Royal Infirmary

Dear Miss Johnson, Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience and that you have had your surgery cancelled on two occasions we will ensure that the service concerned are made aware. If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience Department Hull and East Yorkshire Hospitals NHS Trust.

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