"Suffolk Sexual Health Genito-Urinary Medicine..."

About: West Suffolk Hospital

I last visited this department in Feb 2014 and vowed never to return. During the few months I attended West Suffolk Hospital, blood samples went untested, X Rays were lost and the treating doctor asked my GP to increase (double) my daily dose of Pravestatins without consulting me, claiming that they had tried to contact me, but I was never home. On my last visit when I presented in a very distressed state I was told to pull myself together and get out more and that they were only there to treat HIV. I now attend the clinic at Norfolk & Norwich Hospital where I am treated as a person, not just a virus and couldn't be happier with the respect and holistic approach to my care & treatment. The reason for the late posting of this review is that I developed the most severe side effects to Pravestatin. I now have my life back after my GP finally accepted that this medication was responsible and I stopped taking them. Through a properly managed diet , thanks to N & N Hospital, my cholesterol is lower than 5 it was 6.2 when taking medication

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Response from West Suffolk Hospital

We're really sorry to hear you've had a bad experience. Suffolk Sexual Health GUM is run by Cambridgeshire Community Services NHS Trust who would be very interested in discussing your experience. If you feel able please do speak to their Patient Experience Team on 0800 013 2511 or ccs-tr.pals@nhs.uk . Thank you.

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