"Disgusting level of basic care . Absolutely..."

About: Wansbeck Hospital

Ward 6 Orthopeadics , left me father in a disgusting state . A basic standard of assisting my father is not asking too much , left in his own excrement for hours amongst other things, and then sent to another hospital like this , with my mother finding him like this the next day ... the staff and nurses on this ward despite cuts and short staffing should be ashamed . My father has only been ill for a short period and has had his dignity destroyed. This is the basic of all care , and human need ... completely appalling

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Response from Wansbeck Hospital

Dear Sir / Madam, Thank you for sharing this with us - your review worries me greatly. The care you describe is completly unacceptable and yet I am unable to look into this in any more detail because your post is anonymous. I am genuinely sorry that your father has not received the care and compassion that we would routinely expect our patients to receive. I want to act quickly to discover exactly why this was not the case for you or your family. Please do get in touch with me at annie.laverty@nhct.nhs.uk to share some more details so that we can look into this immediately and treat your concerns with the seriousness they deserve. Thank you Annie

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