"Nurses run ragged and overworked - NOT"

About: University Hospital Of North Durham

I am not saying all nurses are the same but the majority of them I found whilst I was in hospital were busy doing nothing, gossiping making arrangement for nights out etc. whilst patients were buzzing and needing help. Patients dare not say too much otherwise you get the cold shoulder. Also I find it very rude when nurses are discussing with patients about the General Election and that they have not had a pay rise in ten years (which is untrue) also what they won't be and aren't getting. Are they not aware that patients have their own views on government . I find most nurses now are very forward, cheeky and unprofessional.

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Response from University Hospital Of North Durham

Thank you for providing feedback on your recent visit to the University Hospital of North Durham and in particular the surgical wards. I am very sorry to hear that you were unhappy with your experience on this occasion and we will make sure your feedback is passed to the Matron. We would welcome the opportunity to discuss your concerns with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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