What the used if you got a appointment for a certain but you don't get seen till 2-3 hours later. There been time when I had to complain via Royal London website to get a respond from someone within. At the moment I had to complain about service here 3-4 times in 1 year.
"never get seen on time"
About: The Royal London Hospital The Royal London Hospital London E1 1BB
Posted via nhs.uk
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