About: Stoke Mandeville Hospital

I have been under the care of the rheumatology team since January 2014, I have my main consultant, however I have seen several members of her team including Registrars and Rheumatology Specialist Nurses. Throughout that time I feel I have been given the best possible treatment, listened to with patience and empathy, involved in discussions about my seemingly rare condition and generally treated extremely well and with respect for my feelings. At no time have I ever felt that I am being a nuisance, even when I ask seemingly silly questions or repeat myself. Having previously been admitted for four weeks with septicaemia and septic arthritis, which led onto my involvement with Rheumatology, I had also been treated on the wards with respect, dignity and good humour amongst the staff. I cannot in anyway fault any of the wards or departments that I have had dealings with and would like to say thank you for everything they are currently doing for me.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust

Dear responder

Thank you for your kind words of encouragement. Every month in 2014/15 we receive over 2000 compliments from individuals like yourself and where possible we pass all compliments onto the relevant staff as we know your comments contribute to encouraging our staff to continue to provide a great level of care.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful