"A wonderful experience"

About: Bishop Auckland Hospital

I had a suspected SCC removed last Wednesday and could not praise the service enough. Every member of staff is courteous, friendly and professional, from receptionist to nurses and surgeon. The surroundings are clean, airy, and calm and you feel totally relaxed. The staff also work extremely well as a team, respect one another, and appear to genuinely enjoy working together. This gives the ward (ward 20, day surgery) an extremely pleasant atmosphere. I could not fault the service in any way and would recommend the hospital to anyone.

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Response from Bishop Auckland Hospital

Dear Mary Thank you for providing feedback on your recent admission to Ward 20 at Bishop Auckland Hospital. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Ward Sister to pass onto the staff on your behalf. I know they will be encouraged by your positive comments. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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