"Diagnosis at last"

About: Forth Valley Royal Hospital / Gastroenterology

(as the patient),

Over a period of ten years or so I have been suffering with problems when swallowing food, many visits to my G. P. , finally referred to a G. I consultant in FVRH, within a period of a few weeks I have had tests (barium swallow and endoscopy) and have had a diagnosis!

This may start to sound like a complaint, but FAR FROM IT!

Dr Siddhi, has been fantastic, organising the tests to confirm his diagnosis, in a timely and efficient manner, Dr Patterson was great in the endoscopy, taking time to explain things to me, but a special thanks from me to the nurse in the ambulatory care unit, Cairsti (sorry if I have spelled this wrong! ), her cheery disposition put me at ease, her care throughout the procedure was OUTSTANDING, she is, for me, what every nurse should be, thank you.

Although I have a ways to go for full treatment, I cannot thank the G. I. Clinic enough. It is a blessed relief to be finally diagnosed, long may this continue.

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Response from Pauline Marland, Person Centred Patient Experience Coordinator, Department of Nursing, NHS Forth Valley

Dear Scwelsher

Thank you for getting in touch and taking the time to leave feedback about the recent expereinces you have had at Forth Valley Royal Hopstial.

I have shared your comments with the different teams and also with the staff members that you have mentioned in the posting, they really appreciated your kind words and pass on their thanks.

Our staff at NHS Forth Valley work really hard to ensure that our patients are provided with the highest quality of care, it’s always lovely to hear about such positive experiences of our care.

I am so pleased that you have finally been given a diagnosis and hope that the next phase of your treatment goes well and would like to wish you all the best with your future treatment and recovery.

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