"Most of the nureses were nice, ..."

About: University Hospital Lewisham

(as the patient),

What I liked

Most of the nureses were nice, and did their best to help me. The hospitial was clean.

What could be improved

Staff hygiene, i saw a nurse sneeze into her hands, and touched the paient opposite me withput cleaning them. Listen more to patients, my line was not put in my hand properly, and i was in constant paion, i kept mentioning that it was hurting whenever i was given medicine, a flush and fulids, but the nurses told me this was normal, i am not unable to move my hand. I had to wait 5 hours to change wards. Doctors told me i would be having a camera placed down my throat to look at my stomache, i asked 5 hours after they told me, that they werent doing it on that day, and i needed to stay in hospitial another night, but the doctor forgot to book me in and i nver got it done. Iwas told i would recieve new pain killers because i reacted to the previous ones, however the doctor forgot to put them on my prescription, so i didnt recieve any.

Story from NHS Choices

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