"Needing treatment whilst on holiday"

About: West Cumberland Hospital

I would like to say a big thank you to all the staff I encountered on my 4 visits for treatment to my hand , I received exceptional care and I was dealt with in a most caring and polite way although I shouldn't say this it was almost a delight to have a problem and to have such wonderful genuine people looking after me , once again a big thank you to all concerned . Kind regards Clive Palmer

Story from NHS Choices

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Response from West Cumberland Hospital

Dear Mr Palmer

A recent audit of the Trust responses on this website has identified that we did not respond to your comment in an appropriate timeframe.

Please accept our apologies for this error.

Many thanks for taking the time to post your thoughts and again, apologies that we failed to respond at the time.

Best regards,


Patient Experience

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