"Anticoag unit nurse"

About: Kettering General Hospital

Needed to register with Warfarin Clinic in Kettering General Hospital today (26th May15), Had a long wait but apart from that the staff were excellent. I was seen by a Nurse. I thought it was going to be a shouting match as I wasn't willing to lower my warfarin while my INR is giving a low reading! Buy no, to my surprise the Nurse was very understand and listened to what I had to say, unusual for a health professional! The Nurse also told me things no Doctor, Specialist or Anticoagulation Nurse ever did, it was a pleasure to see the Nurse, they were amazing. I could see that the Nurse was getting frustrated at my scatty information but they didn't take it out on me and carried on regardless. Thank you very much for putting an awkward, stressed out and worried patient at ease and thank you once again for the referral name! You're great :) X PS It would be nice to have warfarin clinic in the choices!?!?!

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Response from Kettering General Hospital

Many thanks for your positive comments about your recent visit to the Anticoagulation clinic. Any patient referred to the clinic, even if they are already on warfarin, are offered a face to face session with an education nurse/nurse specialist to ensure the relevant information about warfarin is shared. I will ensure that I inform the team of your comments. Thank you. Tess Page Lead Nurse- Anticoagulation

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