About: Heartlands Hospital / Respiratory medicine Heartlands Hospital Respiratory medicine B9 5SS
Posted by Amron (as ),
My appointment for an oesophageal manometry was whilst I was due to go on holiday. I telephoned to see if it was possible to change the date. Kathy Noble answered the phone, assured me it was and answered my many queries about the procedure.
When I arrived for the new appointment Kathy Noble was courteous and explained exactly what would happen. She calmed me and re-assured me. She talked me through the whole process. It wasn't that pleasant but made totally bearable by such very kind treatment. Many, many thanks Kathy Noble.