"My visit to Russell Hall ."

About: Russells Hall Hospital

The first impression I had when entering the Hospital was of how clean it was also very light and air, entering the Dept. I was attending ..the nurse in charge made us very welcome ,making us both a coffe,this was very welcome as we had ,had a long early journey to arrive at 9 am.This same nurse did my weight blood.press.,height ect..very short wait to see relivent people about my Pain. The whole process was made so easy by them treating me,like I did have a brain and understood their comments and advice. I shall look forward to my treatment being a success.knowing that I will be in safe confident hands. Thank you to the doctor and your staff Gold Star Treatment!!

Story from NHS Choices

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Response from Russells Hall Hospital

Thank you, Sheila, for taking the time to post your lovely feedback and five star rating about your experience of the pain management team at Russells Hall Hospital. We are always delighted to receive such positive comments from our patients and it is wonderful to hear how pleased you were with the team involved in your care. Communicating with our patients and keeping them fully involved and informed in their care is very important, and so we are pleased that you felt all aspects of your treatment were explained to you. We have passed your lovely comments on to the staff involved in your care. We wish you all the best with your follow up treatment.

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