"Unbelievable problems"

About: Harefield Hospital

My son went I to Harefield for a valve replacement. I have to say how seriously dissatisfied we all were with the surgeon's so called bedside manner. Which was abrupt and unsympathetic. My son suffered a stroke during his operation, leaving him with a sight impairment, why did this happen? The surgeon decided to ignore this impairment, my son now has a serious infection on his wound, which the surgeon opened up and cleansed, however the infection is back, and the surgeon is suggesting a return to once again cleanse the wound, which is extremely painful. Not a satisfactory state of affairs. Either the surgeon anaesthetist or the hospital itself is at fault, for putting a young man through such trauma. I do not wish my son to be under this surgeon's care any longer, and would hope the hospital has the grace to seek a second opinion for him. His treatment has been nothing more than third world, even worse.

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Response from Harefield Hospital

Dear Maureen, we are sorry to hear that you feel our standard of care has been unsatisfactory. We understand the issues raised have been brought to the Trust's attention and have been formally dealt with.

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