"Care before, during and after birth."

About: Burnley General Hospital

I was induced on the 20th May due to medical and burnley was so supportive and helpfully during my stay. My labour was very fast and I gave birth with in hours of being at hospital, because labour was fast approaching I was on my own right until the last minute until my partner got there. The midwife happily rang my partner for me because I couldn't talk, and I wasn't ever left on my own and without the support of the student midwifes I had I would of not been able to cope emotionally and physically. I am so greatful to all the midwifes that helped and I couldn't of asked for anyone better, they were all so kind, nice and patience with me. I was advised to stay in over night even though I gave birth at 9 in the morning, I really wanted to go home. On the postnatal ward they made me a priority and did mine and the babies check and was able to send us home the same day. Thank You Burnley for everything you did for me.

Story from NHS Choices

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Response from Burnley General Hospital

Congratulations on your new arrival ! Many thanks for your feedback on your experience of our maternity service, and thank-you for taking the time to do so. I will make sure your appreciation is passed onto the team. I am very pleased to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective care. If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this such a good visit for you we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me Meg Davey on 01254 733698 or email me on Margaret.davey@elht.nhs.uk Or if you would like to share your experience in confidence with an independent organisation please contact Healthwatch BwD on 01254 504985 or info@healthwatchblackburnwithdarwen.co.uk Many thanks again for commenting and best wishes on your continued recovery Meg Davey, Head of Patient Experience

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