"cancellation of operation"

About: Bristol Eye Hospital

You cancelled my granddaughter's op for the 28th may. What's going to stop you cancelling the next one. You messed her about enough back and forth in denial of the operation now her eye deteriorated and needs op you cancel. So say for an emergency, fine but will you cancel again if another emergency?? Not happy if you do I am going to the press and even local mp or even David Cameron. Not good enough. Your messing her about. Been going on too long now for something that can be corrected In 20-30 mins

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Response from Bristol Eye Hospital

Thanks very much for the feedback. We are really sorry to hear about your experience. We would welcome the chance to look into this and respond to you directly. Please contact Patient Support and Complaints Team on 0117 342 1050 / pals@uhbristol.nhs.uk. Thank you.

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